Estimate CAC (cost to acquire one new member), LTV (estimated member lifetime value), LTV:CAC ratio, CAC payback period, lead-to-member conversion rate, and churn rate using your own practice data.
The numbers that drive acquisition, conversion, retention, and member value.
The key member-economics metrics, with plain-English context.
Total Acquisition Cost = Marketing Spend + Sales/Admin Acquisition Cost + Other Acquisition Costs
CAC = Total Acquisition Cost / New Members Added
LTV = Average Monthly Revenue per Member × Gross Margin % × Average Member Lifespan in Months
LTV:CAC Ratio = LTV / CAC
CAC Payback Period = CAC / (Average Monthly Revenue per Member × Gross Margin %)
Lead-to-Member Conversion Rate = New Members Added / Leads × 100
Churn Rate = Members Lost During Period / Starting Active Members × 100
This calculator is for planning and directional insight. The fallback numbers on advanced inputs are simple placeholders, not hard benchmarks.